Managed Services

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We will not rest until it’s right.

Nothing is more frustrating than an audiovisual system that won’t work when you need it most. At USIS AV, we take your complete satisfaction personally. Each of our dedicated staff is committed to making sure your systems work exactly how they should, and when they should.

It starts with our around-the-clock service availability.

You can reach USIS AV service 24/7 x 365 via phone, e-mail, our web portal or through on-call, on-site emergency support. We also encourage forward-thinking proactivity with our array of comprehensive preventative maintenance plans and on-site event support to secure the success of your highest-profile events and meetings. Whatever the circumstance, we go the distance to ensure you look brilliant—literally.

USIS AV Managed Services include:

• Maintenance & Warranty Support
• On-Site Staffing
• Three-Tier Help Desk
• Preventative Maintenance Plans
• Emergency Service Calls
• Client Portal for Online Ticketing with Status
• 24/7 Service Available
• Authorized Manufacturer Service Partner
• On-Site Event Support

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