Join the People behind AV Designed + Built for People

AV Field Engineer

About the Role

New York City and Surrounding Areas

Our AV Field Engineers provide supervision, direction, and accountability for projects performed by our AV Installers and Specialists, including site deliveries, installation, and testing.

How You’ll Contribute to the Team: Responsibilities

  • Provide supervision, direction, and be held accountable for all assignments performed by AV Technicians and Installers, including deliveries, audio visual system installation, and testing

  • Perform troubleshooting, problem solving, and complete Project Engineer’s field punch lists to client acceptance of audio visual components and integrated systems

  • Coordinate technical, architectural, and construction requirements with Project Managers, Project Engineers, Design Engineers, Sales, and Vice President of Operations

  • Training and mentoring AudioVisual (AV) Technicians and Installers

  • Perform field service calls as required for warranty support of completed projects

  • Prepare/stage systems for Quality Control (QC) Testing (as applicable)

  • Create, modify, & test audio Digital Signal Processing (DSP)  programs (as applicable)

  • Test remote control system programs at client and USIS facilities (as applicable)

  • Prepare audio visual components and integrated systems for Project Engineer’s “White Glove Level” checkout

  • Provide routine status reports to Project Managers and Project Engineers


What You’ll Need to be Successful: Competencies + Skills

  • Ability to comprehend AV system schematics

  • Familiarity with multi-meters, digital and analog test generators, and other electronic test meters

  • Proficiency with remote control systems (Crestron, other) and audio digital signal processing (DSP) programs

  • Experience with configuring and performing diagnostics of video conferencing codes (Cisco, Poly, etc.)

  • Excellent written and verbal communication skills

  • Detail oriented and collaborative team player

  • Ability to follow process and procedure

  • Ability to lift up to 75 lbs. with or without assistance


What We Require for the Role: Qualifications + Certifications

  • AVIXA CTS or CTS-I certification preferred

  • Minimum of (1) audio digital signal processing (DSP) certifications (ClearOne, Biamp, Poly, etc.) required

  • Computer proficiency with experience in MS Office programs required

  • A valid driver’s license required

  • Ability to pass drug and background screenings required


Ready to Take the Next Step?

More About USIS AV

We offer a competitive compensation plan that includes benefit options such as medical, dental, vision, 401k, holidays, and paid time off. We also offer role & industry specific training and exciting career opportunities for growth and advancement.

Equal Opportunity Employer

USIS AV is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at or call us at 845-353-9238.

No Agencies, Please

We do not accept unsolicited agency resumes.